ISG Future Workplace Summit: Eight Takeaways on Redesigning Work Around AI
AI has moved past the experimentation phase. The question facing enterprise leaders is no longer whether it raises productivity.
Advisory
Future of Work Technology and Strategy Solutions
The workplace of the future will integrate the best of digital, physical and human solutions.
Workplace Transformation
COVID-19 forced new ways of working, whether we were ready or not. As workers head back to the office, the workplace must adapt. Smart facilities, connected employees, AI and augmented capabilities will drive a healthier and "lower touch" office. The workforce of the future will be highly digital -- gig workers, remote collaborative workers, office-based workers -- all need to connect to customers and to each other. Capacity planning and management are key factors.
Become Resilient Through Agility
Learn how to adapt to constantly changing business conditions through operational resilience and agility.
Your Technology-Enabled Workplace
Discover how to take today’s challenges as opportunities to provide a better workplace experience backed by innovative technologies.
Invigorate the Digital Workplace
- Innovate IT support and service desk
- Contain costs with a persona-based user platform
- Optimize collaboration technology for employee engagement and customer experience
Secure and Safeguard the Physical Workplace
- Determine optimal work-from-office and work-from-home strategies for the future
- Build a flexible workplace for the “uberization” of the employee
Improve the Human Workplace
- Harmonize employee collaboration with digitization of workflows
- Foster and support employee flexibility
Elevate your Customer Experience
- Build your customer experience and channels strategy
- Plan for business model change
- Make your channel shift to digital
- Connect your experience creation and partner ecosystem strategy
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